Quebec City Jean Lesage International Airport



Stern Engineering Touchless Faucets, Automatic Soap Dispensers, Hand Dryers, Flush Valves for Urinals and Toilets & Bathroom Accessories


With hundreds of millions of passengers travelling through international airports each year, ensuring airport washrooms are kept clean and efficient is not an easy task. Travelers want to freshen up in a pleasant and hygienic environment and be in and out as quickly as possible. Crowded wash rooms can be a cause of great frustration for passengers who generally have little time to waste between journeys. In recent years, all new airport development plans have encouraged forward-thinking on the latest environmental advancements that support a responsible and sustainable strategy and create the best possible passenger experience.

About the Customer:

Québec City Jean Lesage International Airport is located 11 km west southwest of Quebec City, Quebec, Canada. The airport was established in 1939, and today, it is the second busiest passenger airport in the Québec Province after Montréal–Trudeau. In 2008, a major development project began and a company specializing in energy efficiency was hired to specifically assess ways to make the newly planned international terminal as energy-efficient as possible with the intention of incorporating sustainable changes. A huge project thus began for the expansion of the entire international terminal, in fact, the largest expansion and redevelopment project in the history of Québec City Jean Lesage International Airport with major construction planned for the years ahead.

Key Challenges:

In 2016 alone, over 1.6 million passengers passed through Jean Lesage International Airport, and numbers are rising every year. For the designers and planners of the new terminal, ensuring a steady flow of passengers in the washrooms and keeping the down time of these facilities to a minimum while ensuring an uninterrupted user experience has been crucial. In addition to increasing the airport productivity and efficiency, bringing style and elegance to the forefront, together with a new look and feel, have been an important consideration in the decision making processes. At the same time, some ambitious energy-saving targets were set to provide new energy-efficient infrastructures within the new terminal of the airport.

Solution Implementation: Touch Free Faucet & Soap Dispenser

According to specific project specifications, a total of 6 unisex washrooms and 3 family washrooms in the new airport terminal were fitted with wall mounted, touch free, electronic faucets. The Stern model D28 faucets were paired and fitted alongside matching Stern Tubular wall mounted, touch free, electronic liquid soap dispensers creating a set for the perfect custom design.

In each of the washrooms, six soap dispensers were installed and fitted to one multifeed system, each containing one 6L liquid soap tank, enabling all 6 soap dispensers to be filled simultaneously.

Learn more about touchless sanitary solutions. 

Discover the benefits of touchless faucets. 

Explore the advantages of automatic soap dispensers.

Measurable Results:

The touch free faucets automatically activate when users place their hands in the sensor range and will stop once the users remove their hands ensuring the washrooms stay clean while saving water and preventing cross contamination.

The Tubular liquid soap dispensers close automatically when the users hand moves away from the IR sensor, ensuring that the bathroom remains clean and there is no waste since only preset and measured amounts of liquid soap, adjustable by remote control, are released from the non-drip dispenser.

Each 6 liter multifeed soap tank feeds 6 soap dispensers at once ensuring the cleaning and maintenance staff can keep to a very short down time with only one tank to fill per washroom for a constant and steady passenger flow in the washroom spaces.

Savings have been maximized with soap consumption having been drastically reduced since the soap quantity dispersed has been optimized onsite by remote control. With the need to fill the soap dispensers less, and cleaner areas throughout, thanks to the drip free features of the soap dispensers, visits by maintenance staff are down to a minimum.

Design requirements were also met with clean, stylish minimalistic finishes throughout the wash rooms and all of the main installation features hidden, including the multifeed system. A minimalistic clutter free elegance has been successfully created, while providing a streamlined user experience in the new wing of the airport.

Energy efficient infrastructures meeting strict pre-set energy savings targets have created a germ-free, automated, minimalistic design with vandal resistant, energy-saving features, all part of the success of the sustainable development plan for the new wing at the Québec City Jean Lesage International Airport.

Stern’s touchless restroom solutions are an ideal choice for airports, especially those with high passenger traffic like Quebec City Jean Lesage International Airport. Our D28 touchless wall-mounted faucets and Tubular automatic soap dispensers contribute to a clean and efficient restroom experience, meeting the expectations of travelers who prioritize hygiene and efficiency. With a focus on sustainability and user-friendly functionalities, Stern’s solutions align with the airport’s commitment to providing a responsible and seamless passenger experience.
Stern’s touchless D28 faucets and Tubular automatic soap dispensers offer travelers at Quebec City Jean Lesage International Airport a superior restroom experience. The touch-free activation ensures a hygienic environment by minimizing contact, and the automatic features contribute to cleanliness and water conservation. The integration of advanced technology not only aligns with modern airport design but also enhances the overall passenger experience by providing a quick, convenient, and germ-free restroom visit.
Stern’s touchless solutions play a pivotal role in airport restroom design by combining functionality with aesthetics. The D28 touchless wall-mounted faucets and Tubular automatic soap dispensers are not only designed for efficiency but also contribute to the overall look and feel of the airport. The sleek and minimalistic finishes ensure a modern and clean restroom design, meeting the expectations of passengers who value both form and function.
Sustainability is at the core of Stern’s touchless restroom solutions, as seen in the implementation at Quebec City Jean Lesage International Airport. The touchless faucets and soap dispensers are designed for energy efficiency, meeting the airport’s energy-saving targets. The Multifeed Kit for Automatic Soap Dispensers contributes to reduced soap consumption and minimal downtime for maintenance staff, aligning with the airport’s commitment to sustainable and responsible development.
Yes, Stern Faucets understands the unique requirements of airport restrooms, and our touchless solutions, including the D28 faucets and Tubular soap dispensers, can be customized to meet specific needs. Whether it’s the number of dispensers, soap tank capacity, or design preferences, Stern collaborates with airport authorities to create tailored solutions that enhance hygiene, sustainability, and overall restroom aesthetics.
Stern’s touchless solutions, including the D28 faucets and Tubular soap dispensers, have been successfully implemented in numerous airports worldwide, with Quebec City Jean Lesage International Airport being a notable example. These implementations showcase the positive impact of Stern’s innovative technology on airport restroom design, efficiency, and sustainability. Explore our case studies to witness how Stern’s touchless solutions contribute to a cleaner, more efficient, and visually appealing restroom experience for travelers in various airport settings.
Experience a new era in restroom design with Stern Engineering’s Touchless WC Cubicles. Our innovative solution redefines privacy and hygiene standards in high-traffic public spaces. These cutting-edge cubicles feature a sleek 42mm thick HPL surface, available in various colors, offering a sophisticated and modern appearance. The floor-to-ceiling installation ensures maximum privacy, while the flush-front design eliminates protruding edges, providing a seamless and visually appealing finish. The intuitive occupancy indicators, integrated into the lock system, use LED sensors to clearly signal availability (green light) or indicate a locked door (red light). During power outages, our patented partitions allow for manual operation, ensuring functionality and user convenience even in emergencies. Stern’s Touchless WC Cubicles prioritize surface hygiene, reduce the spread of germs, and enhance restroom safety and cleanliness.

Elevate your restroom experience with Stern Engineering’s Behind-the-Mirror Hand Washing Stations. Our innovative solution combines functionality and aesthetics, transforming commercial washrooms into modern, hygienic spaces.

The SWAR cabinet, an all-in-one sanitary solution, integrates a lockable mirror, touchless tap, soap dispenser, and a high-speed hand dryer or paper dispenser—all discreetly positioned behind the mirror.

Activated by infrared sensors, the tap, soap dispenser, and hand dryer operate without physical contact, providing a hygienic and contemporary user experience. LED pictograms offer intuitive user guidance, ensuring a seamless and hygienic handwashing process. The cabinet’s versatility extends to various commercial settings, including shopping malls, sports facilities, entertainment centers, hotels, airports, and transportation hubs. 

Stern’s Behind-the-Mirror Hand Washing Stations represent a comprehensive and space-saving approach to modern commercial washroom design.

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